To get started, contact us and your local territory manager will follow up.

You can contact our Customer Service Team via email or via  Phone +61 7 3736 2134

Our Customer Service Team are available to assist you Monday – Friday 8.00am – 4.00pm

You can place an Order with our Customer Service Team via Email:

In order to process your Order we require the following information:

  • Your Order Reference Number
  • Product Code, Description, Pack Size, and required Quantity of the product(s) you want to Order
  • Your Business Billing Address
  • Your Shipping Address
  • Preferred Method of Transport
  • Special Delivery Instructions
  • Your Phone Number
  • Your Email Address


Contact Customer Service via email, FoodSafetyAU@neogen.comfor assistance on shipping and handling charges.

To check the current status of your Order

Please contact our Customer Service Team for assistance on +61 7 3736 2134 or via email quoting your Purchase Order Number for reference.


Coming soon